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Title:  IT Solutions Analyst

Job ID:  22443
Country:  South Korea
City:  Seoul
Professional area:  Information Technology
Contract type:  Fixed Term
Professional level:  Experienced

* This position is 1 year agency contractor



The incumbent is responsible for completing the required documentation for new and existing solutions in formulating the operational support model and in delivering the requisite knowledge transfer to end-users. He/She provides the necessary support to successfully complete the business requirements analysis and solution evaluation and selection. He/She also assists in the planning and execution of approved projects, and provides project administration support, including project budgeting, procurement and billing. He/She is expected to work closely with business partners and in collaboration with internal and external IT subject matter of experts, to build, test and deliver solutions. In addition, he/she is responsible for the prompt delivery of IT services to support business operations, co-working with IT Operations Analyst.



Support Project & change Implementation

Support effective implementation of changes and project plans to achieve desired business outcomes in line with JTI's Project Management Framework

Support internal customers and partners to align and to act for project objective achievement


Supplier & financial management

Provide necessary support for IT vendor selection. Coordinate relevant procurement and billing-related tasks. Provide feedback on supplier performance regularly.

Assist with financial reporting and analysis through executing prompt PR/PO/invoicing.


IT administration

Responsible for administering IT assets in the Market.



Bachelor’s degree or above

Fluency in spoken and written English

Preferably 2 years or over for IT experience in FMCG industry but not limited

Good interpersonal & communication skills

Working experiences in IT project support or management (preferable)

Documentation skill

IT admin experiences and understanding ITIL

Business application & report system maintenance experience (SQL, Business Intelligence, Data interface, etc.)


  • Proactive, Customer service-oriented mindset
  • Effective communication
  • Teamwork: Collaboration with all departments
  • Able to work under pressure and to think on his/her feet

Job Segment: Procurement, Database, SQL, Business Intelligence, Project Manager, Operations, Technology