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Title:  CRM and Digital Sales Solution Architect

Job ID:  53541
Country:  Russian Fed.
City:  Sankt-Peterburg
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced
Location: 

Sankt-Peterburg, SPE, RU, 123456

 

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

 

CRM Solution Architect, St. Petersburg

Global applicants are welcome.

Department: IT Enterprise Architecture

Location: Warsaw, Madrid or St. Petersburg

Reporting to: Enterprise Architecture Director

Role: Permanent

 

 

WHAT THIS POSITION IS ABOUT - PURPOSE:

 

This position is responsible to:

  • Perform strategic architecture planning and provide solution architecture services for JTI CRM & Digital Sales solutions, ensuring long-term efficiency, sustainability, and flexibility as well as alignment with business and IT strategies

 

WHAT WILL YOU DO - RESPONSIBILITIES:

 

  •  Strategic Architecture Planning for JTI CRM and Digital Sales solutions:
    • Develop and maintain a 3-year technology/solution architecture roadmap considering IT strategies, industry trends, business requirements, strategic portfolio of upcoming initiatives, and technology roadmaps.
    • Establish a strong working relationships with other IT teams and ensure regular communication related to the existing and new technologies in CRM and Digital Sales area

 

  • Provide solution architecture services for CRM and Digital Sales projects:
    • Provide a balanced architecture evaluation considering project delivery constraints and sustainability of the solutions
    • Analyze and sign-off the use of non-standard technologies in the projects
    • Provide guidelines and advisory to project teams on solution architecture

 

  • Define and maintain architecture standards for CRM and Digital Sales platforms:
    • Establish and maintain consistent Architecture standards for CRM and Digital Sales solutions at JTI, which should consider platform, integration, UX, data, analytics, and security requirements
    • Promote, communicate the architecture standards to IT and user community on a regular basis

 

  • Innovation leadership:
    • Stay up-to-date with the technology and industry trends and leverage Proof of Concepts to evaluate new technologies
    • Proactively anticipate issues and propose mitigation plans before starting a real implementation
    • Work closely with BTS leads to gather the business demand for new solutions and technologies
    • Manage the introduction of new technologies and transition of new selected technologies/solutions to the project or application delivery teams

 

  • Enterprise Architecture Support:
    • Support the definition, implementation, and promote the Enterprise Architecture frameworks (for example, business capability model and solution architecture modeling using BizzDesign and ArchiMate).

 

WHO ARE WE LOOKING FOR - REQUIREMENTS:

 

  • University Degree in IT or equivalent
  • 10+ years of overall experience in the IT discipline in a multi-national environment
  • 8+ years experience in CRM or Digital Sales system implementations
  • 3+ years experience as a Solution Architect in this area
  • Strong experience with SAP CX/CRM/SD solutions is a very big plus
  • Excellent knowledge of CRM & Digital Sales ecosystem, in particular, in B2B processes, strong expertise in underlying technologies like cloud, BI, mobility, integration, big data, security
  • Experience in Solution Architecture tasks and methods, a good understanding of enterprise and solution architecture concepts and standards is a must.
  • Fluent English is a must
  • Experience as Enterprise Architect and Archimate knowledge will be a big plus
  • Excellent planning skills, time management, and ability to architecturally support concurrent projects
  • Excellent interpersonal communication, negotiation, and presentation skills
  • Excellent analytical skills, strong thought leadership, structured and results-driven way of working, and ability to get things done
  • Highly motivated, hardworking individual with a strong desire to continually learn new skills and improve
  • Demonstrated interest in discovering and introducing new technologies applicable to relevant domains

 

WHAT ARE THE NEXT STEPS – RECRUITMENT PROCESS:

 

  • Thank you very much for your interest in the role. You are welcome to apply.
  • We will make sure every candidate will receive a reply within 2 weeks after the application deadline.

 

 

 


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