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Title:  Process Analyst Manager (BTS T&T)

Job ID:  42241
Country:  Russian Fed.
City:  Saint.Petersburg
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Saint.Petersburg, SPE, RU, 123456

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com


An experienced, enthusiastic and results-oriented IT professional is needed for the role of


Process Analyst Manager (BTS Track & Trace), WG3

Reporting to BTS Track & Trace Service Director

Based in St. Petersburg, Russia


This is a global position within IT BTS Track & Trace Team, Global IT function.

BTS Track & Trace, Process Analyst Manager will in charge of supporting Track & Trace infrastructure, including GLA, TPM, Inextor, iTrack, LTrack, UTrack, Movilizer, Corporate Repository systems and interfaces with several other systems like, SAP S4HANA, Palletizers and local ERP’s.

Incumbent will be primarily involved in new factory/warehouses implementations and new projects/change requests in coming years. In addition involved is expected as part of level 3 support activities of T&T system with internal (GSD, GTC) and external (ATOS, INEXTO, Monovi, SISKON, SIERRA, FractureCode, BBK) organizations.


Main Responsibilities

  • Perform Functional Analysis of Customer's Processes and Prepare Functional Requirements Specifications (FRS).
  • Perform Planning and Follow-up on Testing process from the customer's side
  • Provide Support on Data and Functionality studies
  • Participate in All Project Phases from Initiation to Go-Live
  • Provide Support for the Solutions delivered to the Customers




Education, skills

  • University degree in Information Technologies (Computer Science, Software Engineering and Automation, Cybernetics or Applied Mathematics) or Strong Practical and Theoretical IT Background 
  • English - Fluent or Upper Intermediate (essential)
  • On hand experience working as business analyst in software development projects. Knowledge of processes and tools for effective business analyses.
  • Strong skills of technical document writing and reviewing
  • Broad knowledge of project management methodologies in relation to custom software development, packaged software implementation; PM experience in projects of such kind will be considered as an advantage.
  • On hand experience and good understanding of testing principles: terminology, concepts and approach in area of testing, experience in preparing test cases, planning and executing acceptance testing.


Experience in other IT areas

  • Good knowledge of the following areas:
    • Relational Databases (MS SQL Server or Oracle)
    • System integration-related technologies, protocols, systems (XML, JSON)
  • On-hand experience in any scripting languages (powershell, python, etc) and tools, which would support routine operations will be considered as an advantage


Personality, attitude

  • Analytical skills
  • Attitude for working in projects
  • Strong, mature personality, self-confident, self-motivated, looking for challenges, works independently and remotely
  • Customer oriented attitude
  • Flexibility and openness for new technologies and ways of working
  • Excellent time management skills for working multitasking environments
  • Willing and capable to travel to other JTI or JTI Business Partners locations as per each project requirements

(Depending on the Projects’ schedule the time spend away from the home location may reach 10-25% of the total working time)

Job Segment: Engineer, ERP, Oracle, Database, Developer, Engineering, Technology

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