D&IT BUSINESS SOLUTIONS MANAGER

Position: D&IT Business Solutions Manager

Location: São Paulo, Brazil

Contract Type: Permanent

                           D&IT Solutions Manager 

This role is responsible for maintaining & supporting all or a proportion of the Geographically Distributed (Virtual) team portfolio of applications, working with colleagues to standardize and drive efficiency. She/He should broaden their technical and delivery skills using tools at their disposal, including but not limited to Freedom within a Framework, Data management, ERP and Sales solutions. The role is responsible for ensuring that 3rd-party solution providers & external resources fulfil agreed upon commitments and contractual obligations within budgeted costs. This role may lead projects to localize and roll out of centralized systems, including the detailed planning and execution of the project/changes, data migration, external resources and go-live. The role actively engaging with business stakeholders and D&IT partners to explore capability improvements or to ensure clear understanding of new capabilities requirements. Work with Virtual team lead to understand existing tools that can deliver needs and plan in Roadmap. Drive demand process to deliver new solutions as planned in the roadmaps. The Incumbent will actively review technology successes in JTI and external environment, bringing to the attention of Business partners to explore the innovation within the virtual team’s remit. While ensuring adherence to JTI D&IT and Corporate governance standards, the incumbent leads and manages identified changes & projects, and on occasions related teams, to ensure they are executed successfully. The incumbent will at all time work in accordance with JTI’s Project Manager.

What will you do – responsibilities :

• Capability Management: Identify and improve business solutions; leverage existing tools and promote technology reuse across regions

• System Rollouts: Plan and execute multi-market rollouts, collaborating with other regional teams

• Freedom within a Framework: Use low-code tools (e.g., Microsoft PowerPlatform) to deliver agile, short-term capabilities

• Service Delivery: Ensure stable, reliable, and compliant IT systems; manage incidents and problem resolution

• Innovation: Explore emerging technologies and propose new solutions to enhance business efficiency

• Governance & Budget: Manage IT budgets, ensure alignment with global standards, and drive cost optimization

Requirements:

• Experience: 3+ years in IT, including 1+ in IT Business Solutions or Application Management (ideally within multinational companies and FMCG).
• Technical Knowledge:
• Experience in at least 2 of:
• Microsoft PowerPlatform (PowerApps, PowerBI, PowerAutomate)
• Microsoft Data Lake / Data Warehouse
• Field Sales Solutions
• Online Sales, Loyalty, and Payment Systems
• Business analysis, solution architecture, project management, supplier management
• Soft Skills: Strong leadership, problem-solving, communication, and innovation mindset; works well under pressure and across global teams
• Language: Fluent English (oral and written)