Title:  Sales Business Advisor Phoenix - AZ

Job ID:  94688
Country:  USA
City:  Phoenix
Professional area:  Sales
Contract type:  Permanent
Professional level:  Experienced

Phoenix, US, 85001


At JTI, we celebrate diversity, and everyone truly belongs. 46.000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. Learn more: jti.com



Professional area: Sales

Location: Phoenix, AZ

Professional Level: Experienced

Reporting to: District Sales Manager

Role: Permanent




Sales Business Advisor 

What This Position Is About - Purpose

This role is to ensure the retailer understands the relevance of the tobacco category to their business, how it drives sales of other categories and the opportunities that tobacco offers their business.

Areas of Responsibility

Route Planning & Execution Planning

  • Be heavily involved in the setting of all respective territory objectives in relation to the market priorities.
  • Deciding where is best to complete the individual activities and what activities should be completed in Outlets.
  • Arrange spaces of effective communication with the customer to ensure dedicated time for business presentations.
  • Use "JTI customer prioritization" to determine visit frequency, when planning and integrate proactive plans to have more visits with the most important customers.
  • Planning calls based on sales data (market and outlet) and understanding of customer needs.

Strategic Insights & Business Advice

  • Analyzes factual data from respective territory to support local knowledge and find opportunities for future planning.
  • Analyses JTI objectives performance for future planning.
  • Collects total category sales data and analyses competitor's performance to find opportunities for JTI.
  • Observe effectively the competitor, retailer and all category activity (not just Tobacco category) in store.
  • Collects pricing information for Tobacco Category.
  • Provides regular updates to prioritized customers on total tobacco performance and presents opportunities for future growth for both parties.
  • Tactically uses business information (JTI and retailer) to strengthen selling arguments.
  • Work with outlets, advising them how to improve the opportunity of tobacco consumers across the store.
  • Educates and influences outlets on the best way to manage the tobacco category.

Negotiation & Selling Process (Triple Win)

  • Negotiates autonomously sell in / out contracts to the benefit of JTI in the respective territory.
  • Reduces or rewards autonomously payment to outlet based on contract compliance. Uses data to inform outlet on performance versus contract agreements.
  • Checks compliance standards versus contractual agreements.
  • Ensures recommended selling price points of JTI products are correct.
  • Proactively uses category based arguments to drive retailer and JTI business and satisfy the tobacco consumer.
  • Proactively predicts, plans and handles objections as a way to ask probing questions and build understanding to advise a better close.
  • Ensures the required and appropriate tobacco assortment are listed.


  • Merchandises stock if required and uses business tools to highlight and educate the impact to business of availability issues.
  • Trains store staff to order stock correctly for themselves.
  • Influences the ordering of JTI Product.


  • Assess objective achievement and feeds back to the business for potential improvement.
  • Records results versus objectives in TME or similar systems.

Who Are We Looking For - Requirements

  • Experience in FMCG sales, ideally in Tobacco industry.
  • Computer Proficiency (Office suite).
  • Advanced commercial understanding.
  • Advanced negotiation skills.
  • Advanced communication skills.
  • Advanced selling skills (Triple win approach).
  • Advanced category management knowledge.
  • Advanced Analytical skills (Territory data analysis).


Enjoy a competitive salary commensurate with the experience and responsibility requirements.

Excellent employee environment with a competitive benefits package including


  • Company Vehicle
  • Annual Merit Increase
  • Healthcare
  • Dental + Vision
  • Voluntary benefits
  • Paid Time Off
  • Paid family leave benefit
  • 401k Plan + Company Contributions
  • Life Insurance
  • Disability
  • Tuition Assistance

Are you ready to join us? Build your success story at JTI. Apply now!  


Next steps:  


After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.  



At JTI, we strive to create a diverse and inclusive work environment. As an equal opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.

Nearest Major Market: Phoenix

Job Segment: Category Manager, Merchandising, Data Analyst, Retail, Data, Sales