Digital Infrastructure & E-commerce Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Digital Infrastructure & E-commerce Manager

Position

We are looking for a motivated and experienced Digital Infrastructure & E-commerce Manager to spearhead the deployment, integration, and optimization of a consumer-centric digital ecosystem with key focus on technical & e-commerce aspects of digital ecosystem. This pivotal role focuses on ensuring a seamless and effective digital consumer journey, driving innovation to enhance operational efficiency and consumer experiences.

Responsibilities

• Lead the design and technical optimization of digital consumer journeys, ensuring all touchpoints and activation mechanics are up-to-date and delivering excellent results.
• Drive the adoption of data-driven approaches to continually improve the consumer experience across all digital platforms.
• Oversee the technical implementation and optimization of acquisition and retention initiatives
• Manage, maintain and utilize the consumer database for effective marketing programs.
• Collaborate effectively with Marketing, Sales, internal cross-functional teams, and external partners to align on project priorities and technical solutions.
• Take ownership of the digital ecosystem budget, ensuring the efficiency and effectiveness of tools and platforms in daily operations.

Requirements

• Proven expertise in:
• Digital Marketing platforms and ecosystems.
• Managing complex projects and multiple stakeholders.
• People management, with evidence of strong leadership abilities.
• Hands-on experience with:
• eCRM, eCommerce, SEM, WMS, IMS, and OMS platforms.
• Proficiency in MS Office.
• Strong communication, influencing, and negotiation skills with a proven ability to lead cross-functional teams.
• Excellent understanding of budget management, P&L, and strategic decision-making.
• Proficient level of English is required as well as Czech or Slovak fluency

What to expect?

• Certified TOP EMPLOYER in the Czech Republic / Hungary / Slovakia with long-term business growth
• Unique company culture of belonging, positive energy, caring, and trust
• Competitive salary and benefits, including premium medical care, life insurance and contribution to supplementary pension schemes
• A wide range of initiatives and tools supporting our diversity and inclusion:
• Barrier-free office
• Flexible ways of working (50:50 office/remotely; flexible work time, allowances for home working costs)
• Wellbeing program addressing work-life balance, physical, mental, social, and financial health
• Family Leave benefit to support employees who become parents
• Individual support to employees in specific life situations
• Opportunities to actively participate in initiatives promoting an inclusive work environment (Gender Equality, LGBTQIA+, New Ways of Working, well-being)
• Ongoing development opportunities in a multinational environment that will inspire your professional and personal growth
• A range of projects and tasks with the autonomy to achieve them

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.