STRATEGIC & BUSINESS INSIGHTS SUPERVISOR

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Location: Phnom Penh, Cambodia 

Professional Area: Marketing

Contract Type: Permanent 

Professional Level: Experienced 

Reporting to: Strategic & Business Insights Lead

Strategic & Business Insights Supervisor

As the Strategic & Business Insights Supervisor, you will: 

• Develop and implement advanced analytics and forecasting models, leveraging consumer and customer data to inform marketing strategies and business decisions
• Optimize models for efficiency, scalability, and accuracy, ensuring alignment with business goals
• Identify and evaluate diverse data sources and technologies to enhance modelling capabilities
• Collaborate with cross-functional teams to ensure data modelling aligns with business objectives, including pricing and taxation strategies
• Take ownership of research projects, ensuring methodologies are robust and actionable
• Translate business questions into research surveys with appropriate methodologies and sampling.
• Demonstrate expertise in market research tools, techniques, analysis, problem-solving, and strategic planning.
• Ensure adherence to compliance standards by research agencies.Present actionable insights and summaries for Marketing and Sales teams
• Deliver reports, dashboards, and strategic market information with business implications and recommendations to support decision-making
• Work effectively with individuals at all organizational levels across various cultural and technical backgrounds to achieve high-quality business outcomes within tight deadlines
• Foster a learning environment within Marketing and Sales by sharing industry, competitor, consumer, and retail trends.

What does success in this role look like? 

Being trusted advisor to the Strategic & Business Insights Lead and Marketing and Sales leadership by turning diverse inputs such as commercial performance, consumer insights, pricing studies, economics, tax, and regulatory signals into clear forecasts and actionable recommendations that improve profitability and support long-term sustainability. Building and continuously improving forecasting and analytics models that are accurate, scalable, and aligned with business goals, while leading end-to-end research projects with strong methodologies, compliant agency execution, and insights that directly influence marketing strategy, pricing and taxation thinking, and commercial planning. Reports, dashboards, and presentations are delivered on time and make decision-making faster and clearer.
Also, success is reflected in strong cross-functional collaboration and capability-building across Marketing and Sales. Stakeholders actively use the insights, and the Supervisor strengthens the learning culture by regularly sharing competitor, consumer, retail, and industry trends.

Who are we looking for?

• Education: Bachelor's degree in Economics, Business, Mathematics, or related fields
• Experience: Minimum 5 years of professional experience in business analytics, preferably within the tobacco industry and market research, or exposure to both research agencies and client-side environments
• Proven experience in leading research projects with multiple agencies for over 5 years
• Skills:
  • Excellent communication skills in English
  • Proficiency in MS Office (Excel and PowerPoint)
  • Familiarity with analysis software is a plus
  • Strong analytical, forecasting, reporting, and commercial planning abilities
  • Expertise in data analysis/modelling tools and software
  • Knowledge in Consumer and Trade Marketing research (Qualitative and Quantitative)

Our CULTURE is built on:

• Trust, authenticity, and empowerment: A workplace where you can truly be yourself, an environment where you feel supported, and genuinely happy to do your best work.
• A strong commitment to our people, reflected in our 12 consecutive years as a Global Top Employer, a culture that values well‑being, flexibility, collaboration and diversity.
• Growth and impact opportunities, giving you the freedom to shape your career in a way that’s true to you while making a meaningful impact.

What do we offer?

A competitive rewards package designed to support your lifestyle, health and long-term financial stability:

• Competitive base salary
• Bonus/Incentive Program
• Monthly Allowances
• Annual dental reimbursement
• Private health insurance for you and your dependents (on top of NSSF)
• Life, disability & personal accident insurance
• Private Retirement Savings Plan (on top of State Pension)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.