Merchandising Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply until May 27, 2026

Location: Phnom Penh, Cambodia

Professional Area: Marketing

Contract Type: Permanent

Professional Level: Experienced

Reporting to: Consumer Experience Lead

Merchandising Manager

As the Merchandising Manager in the area of Marketing, you will be doing the following:

• Visbility Strategy: You will own end‑to‑end visibility strategy across channels, shaping how merchandising supports brand objectives, channel roles, and portfolio priorities, while setting clear and thoughtful direction on where and why to invest and defining the role each channel plays in driving effective visibility. You will also translate consumer and shopper insights into practical visibility strategies and design principles that guide consistent, relevant, and impactful execution across the business.
• Visibility Platform Development: Build and scale structured visibility platforms, including but not limited to Permanent POSM, to deliver a consistent and differentiated in‑market presence, while driving a test‑and‑learn approach to pilot new visibility formats and thoughtfully scale those that prove effective. You will also help evolve visibility beyond traditional POSM by exploring and delivering branded, high‑impact touchpoints—such as flagship store concepts—that elevate brand presence and consumer experience across channels.
• Deployment Planning and Asset Investment: Own end‑to‑end asset investment decisions, covering design practicality, production approval, quantity planning, and budget management, while defining clear deployment principles and investment criteria to prioritize high‑value outlets, channels, and commercial opportunities—ensuring resources are allocated efficiently and deliver the greatest business impact.
• Performance and Commercial Impact: You will drive the commercial impact of merchandising investments by clearly linking visibility to outlet performance, brand presence, and sales contribution, while making performance‑led decisions using insights to determine which visibility initiatives to scale, optimize, or discontinue to maximize business impact and investment effectiveness.
• Execution Excellence: Enable strong in‑market execution by establishing clear standards, deployment toolkits, and robust asset governance systems, while working closely with Sales, Brand, and Operations to ensure cross‑functional alignment and deliver consistent, high‑quality execution that maximizes visibility impact. You will also ensure that visibility solutions are practical, scalable, and adopted by field teams, enabling consistent execution at scale, and drive continuous improvement through post‑activation evaluation, insights, and ongoing optimization.

What does success in this role look like?

Success in this role is measured by delivering a clear, insight‑led visibility strategy that strengthens brand presence, drives outlet performance, and supports sales across channels. You will consistently make performance‑driven investment decisions, prioritizing high‑value outlets and channels while managing assets, budgets, and deployment effectively. Success also means building and scaling structured visibility platforms, enabling strong and consistent in‑market execution through clear standards and cross‑functional collaboration, and using KPI and ROI insights to continuously optimize, scale, or refine visibility investments for maximum commercial impact.

Who are we looking for?

• A university degree in Business, Marketing, Economics, or a related field, or an equivalent combination of education and experience. An MBA or equivalent advanced education is considered an advantage but is not mandatory.
• Around 6–8 years of experience in a marketing function, ideally within tobacco or other FMCG environments, or similar fast‑paced commercial settings.
• Demonstrated experience in visibility strategy, POSM deployment, or large‑scale retail execution, with exposure to managing execution across multiple channels or markets.
• Solid experience in POSM development, production, and deployment processes, with an understanding of end‑to‑end execution.
• A strong understanding of route‑to‑market dynamics and channel roles, and the ability to translate these into effective, insight‑led visibility strategies.
• The ability to analyze performance data and use insights to optimize visibility effectiveness and investment decisions.
• Strong stakeholder management and influencing skills, with experience working cross‑functionally and with external partners.
• Project and vendor management capability, with the ability to manage multiple initiatives and priorities in parallel.
• Proficiency in MS Office tools, particularly Excel and PowerPoint, to support analysis, reporting, and presentations.
• Fluency in English, with the ability to communicate clearly and effectively in both written and verbal contexts.

Join a Global Top Employer Where People Come First!

Our CULTURE is built on:

• Trust, authenticity, and empowerment: A workplace where you can truly be yourself, an environment where you feel supported, and genuinely happy to do your best work. 
• A strong commitment to our people, reflected in our 12 consecutive years as a Global Top Employer, a culture that values well‑being, flexibility, collaboration and diversity.
• Growth and impact opportunities, giving you the freedom to shape your career in a way that’s true to you while making a meaningful impact.

What do we offer?

A competitive rewards package designed to support your lifestyle, health and long-term financial stability:

• Competitive base salary
• Bonus/Incentive Program
• Monthly Allowances
• Annual dental reimbursement
• Private health insurance for you and your dependents (on top of NSSF)
• Life, disability & personal accident insurance
• Private Retirement Savings Plan (on top of State Pension)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure. The selection process includes the following stages: Phone Interview > Assessment Tests > 1st Interview > Final Interview > Offer. Please note that the process may vary depending on the role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.