Commercial Strategy and Performance Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply until May 12, 2026

Location: Phnom Penh, Cambodia

Professional Area: Sales

Contract Type: Permanent

Professional Level: Experienced

Reporting to: Commercial Strategy and Digital Transformation Lead

Commercial Strategy and Performance Manager

As the Commerical Strategy and Peformance Manager in the area of Sales, you will be doing the following:

• You will design and implement relevant KPIs aligned with M&S operations, with a focus on sales productivity, efficiency, and return on investment. You will help establish scalable and automated performance‑tracking systems that support consistency and ease of use, while continuously reviewing and refining metrics to ensure they remain aligned with evolving business priorities and market dynamics.
• Conduct in‑depth analysis of commercial performance across different business cycles, including monthly, quarterly, and seasonal reviews, covering sales results, trade programs, and channel effectiveness. You will identify trends, gaps, and opportunities across execution to support stronger commercial outcomes, and benchmark performance against internal targets and relevant industry standards.
• Translate complex data into clear, actionable insights that support senior stakeholders in decision‑making. You will provide strategic recommendations to improve sales force effectiveness, territory planning, and promotional ROI, and support planning discussions through scenario modeling and predictive analytics.
• You will work closely with Sales, Marketing, Finance, and BI teams to align on shared performance goals and priorities. You will present insights and recommendations through executive‑level reports and dashboards, and act as a trusted advisor during commercial planning and strategy discussions.
• Lead initiatives to improve data quality, reporting accuracy, and analytical capabilities across the organization. You will help champion a data‑driven culture within the sales team and monitor the impact of implemented strategies, adjusting approaches as business needs continue to evolve.

What does success in this role look like?

In this role, success means you are able to turn data into clear, meaningful insights that truly support better commercial decisions. You build performance measures that teams trust and use, provide analysis that helps improve sales productivity, efficiency, and ROI, and share recommendations that are easy to understand and act on. You collaborate well with Sales, Marketing, Finance, and BI partners, and are seen as a reliable, valued advisor in planning and strategy discussions. Over time, your work helps strengthen performance tracking, improve commercial outcomes, and contribute to a more data‑driven way of working across the organization.

Who are we looking for?

• A bachelor’s degree in Business, Economics, Data Analytics, or a related field
• A minimum of 5 years of relevant experience in sales performance, commercial analytics, or strategy roles, ideally within complex or fast‑paced business environments.
• Strong communication and storytelling skills, with the ability to clearly present insights and build effective relationships with diverse stakeholders.
• Well‑developed analytical skills, with hands‑on experience in KPI tracking, performance reporting, and digital or commercial analytics.
• A solid understanding of FMCG sales cycles, trade dynamics, and ROI measurement, or demonstrated experience working in similar commercial contexts.
• Proficiency in data visualization and analytics tools such as Power BI, Tableau, SQL, and Excel, or comparable tools used to translate data into actionable insights.
• Strong command of the English language, both written and verbal, to support clear, confident, and effective communication.

Join a Global Top Employer Where People Come First!

Our CULTURE is built on:

• Trust, authenticity, and empowerment: A workplace where you can truly be yourself, an environment where you feel supported, and genuinely happy to do your best work. 
• A strong commitment to our people, reflected in our 12 consecutive years as a Global Top Employer, a culture that values well‑being, flexibility, collaboration and diversity.
• Growth and impact opportunities, giving you the freedom to shape your career in a way that’s true to you while making a meaningful impact.

What do we offer?

A competitive rewards package designed to support your lifestyle, health and long-term financial stability:

• Competitive base salary
• Bonus/Incentive Program
• Monthly Allowances
• Annual dental reimbursement
• Private health insurance for you and your dependents (on top of NSSF)
• Life, disability & personal accident insurance
• Private Retirement Savings Plan (on top of State Pension)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure. The selection process includes the following stages: Phone Interview > Assessment Tests > 1st Interview > Final Interview > Offer. Please note that the process may vary depending on the role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.