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Title:  Supply Chain & Customer Service Specialist - GBS, Manila

Job ID:  31445
Country:  Philippines
City:  BGC, Taguig, Manila
Professional area:  Supply Chain
Contract type:  Permanent
Professional level:  Experienced

We’re JTI, Japan Tobacco International, and we believe in freedom

We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn’t just business, our business is our people. Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend, and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines.


It’s the perfect moment for you to #JoinTheIdea. We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.





As a Supply Chain & Customer Service Specialist, you will be at the core of providing quality execution of supply chain operations to JTI.



  • You will be delivering quality service with internal and external stakeholders related to supply chain operations.
  • You will efficiently manage the logistical support and supply chain processes.
  • You will ensure accurate SAP (i.e. pro forma invoices, issuance of credit and debit memos) and non-SAP documentation (i.e. certificate of origin).
  • You will collaborate with the Finance team regarding Accounts Receivable and Accounts Payable matters.



  • A college graduate with a bachelor’s degree in business, finance, supply chain or procurement-related courses
  • A team player with at least 1 year of experience working in a supply chain or logistics team or department from a multinational company or GBS  
  • A good communicator with fluency in English and knows how to communicate in French
  • A proficient user of MS Office programs and has hands-on experience in using ERP systems (i.e. SAP APO or SAP ECC)



  • Work in a brand new office located in BGC McKinley West
  • Be covered with a medical insurance upon hiring, with dependent coverage and medicine allowance
  • Receive cash allowances such as meal and transport allowance
  • Flexible working arrangements
  • Have access to over 200 company trainings
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.


So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea #JoinJTI!



Job Segment: Accounts Payable, Supply Chain, Medical, Supply, Customer Service, Finance, Operations, Healthcare

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