Quality Control & Lab Manager - Montreal

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply until the 9th of April 2026.
Role: permanent.

Quality Control & Lab Manager - Montreal

Position Purpose

The primary responsibility of the Quality Control & Lab Manager is to find opportunities for quality and/or productivity improvements. This position is a point of contact between quality, production and engineering.

Responsibilities

• Monitor and analyze data from production and laboratory operations to identify trends.
• Manage cleaning and extermination contractors.
• Manage out-of-spec products and perform root cause analysis.
• Monitor calibrations and adjustments of detectors and measuring instruments.
• Supervise a laboratory employee.
• Prioritize personal safety and the safety of employees at all times.
• Produce monthly reports and track performance indicators.
• Optimize and standardize machine parameters and adjustments.
• Manage quality improvement projects.
• Reduce waste and rejects.
• Maintain up to date specifications and documentation.
• Create training materials and train colleagues and employees.

Qualifications and Experience

• 5 years of management experience in a manufacturing environment.
• 3 years of experience in quality management.
• 2 years of experience supervising employees.
• 1 year of project management experience.
• College or university degree.
• Good knowledge of Outlook, Word, Excel, Teams and OneNote.
• Knowledge of Power BI and VBA is an asset.
• Knowledge of ISO 9001 standards is an asset.

Skills, Competencies, and Languages

• Strong communication skills.
• Excellent observation, analytical and synthesis abilities.
• Good organizational and time management skills.
• Ability to learn and master new knowledge and software.
• Team spirit and initiative.
• Proficiency in written and spoken French and English; Spanish is an asset.
   

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.