P&C ASSOCIATE

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Job title: P&C Associate
Department: HR
Location: Milan, Italy
Reporting to: P&C Director
Role: Permanent
ABS/RAL: 33,5k - 44,45k (Please note that the final offer is determined by objective criteria, including your specific professional experience, technical expertise and the complexity of the responsibilities associated with the role level).

People&Culture Associate

 
Provide reliable operational and coordination support to the P&C Business Partners and the People Experience Manager across core people processes and employee lifecycle activities. The role supports the accurate and timely execution of recurring P&C activities, HR system updates, documentation, reporting, ticketing, learning and development coordination, engagement initiatives, and other employee experience activities.

As a developmental talent for the future, the HR Associate builds broad exposure to P&C practices, business partnering, employee experience, and Centers of Expertise, while acting as a trusted first point of support for managers and employees on standard requests and escalating complex or sensitive matters to the appropriate P&C stakeholder.

As the P&C Associate in the area of Human Resources, you will:
 

• Core people process support: Support P&C Business Partners in coordinating and following up on recurring people processes, including performance management, talent activities, organizational updates, engagement initiatives, and employee lifecycle actions (Recruitment and onboarding coordination), ensuring timely execution and accurate documentation.
• Junior business partnering support: Support the P&C Business Partners in serving Commercial and other assigned business functions by coordinating recurring people activities, preparing workforce and organizational data, reports, presentations, and following up on agreed actions and timelines. Assist with employee lifecycle requests, while building an understanding of business priorities and escalating complex or sensitive matters to the responsible P&C Business Partner. 
• HR data, systems, and reporting: Maintain HR system requests, employee data updates, ticketing activities, trackers, reports, presentations, and process materials, ensuring accuracy, correct routing, timely follow-up, and escalation of complex cases to the appropriate P&C owner or Center of Expertise.
• People Experience and learning support: Support the People Experience Manager with learning and development logistics, training enrollments, participation tracking, feedback collection, training records, engagement activities, development follow-up, and selected employee experience initiatives.
• P&C communications and channel ownership: Own and coordinate P&C communications across offline and online channels, ensuring messages are clear, consistent, timely, and aligned with the employee experience agenda. Optimize and modernize communication formats, tools, and touchpoints to improve reach, engagement, accessibility, and overall employee experience, while supporting employer branding, surveys, and global P&C projects.

Requirements

 
• University Degree
• 1–3 years of experience in HR, P&C, HR Operations, Learning & Development support, talent coordination, or a junior HR/business support role.
• Previous exposure to a structured or multinational environment is considered a plus. Demonstrated interest in developing toward broader P&C/business partnering responsibilities is preferred.
• Foundational knowledge of HR/P&C processes, employee lifecycle activities, recruitment and onboarding support, HR data administration, reporting, documentation, and ticketing. 
• Strong coordination, follow-up, stakeholder management, confidentiality, and service-orientation skills . 
• Ability to prepare clear trackers, presentations, employee communications, and process materials; support offline and online P&C channels; and contribute to the optimization and modernization of employee touchpoints. Good knowledge of PowerPoint and Canva is essential.
• Excellent written and spoken English. Italian language proficiency desirable (Additional languages are an advantage).

What to expect: 

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Recruiter.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.