ORGANIZATIONAL DEVELOPMENT MANAGER

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Organizational Development Manager

What this position is about - Purpose

To lead and advance the local People Experience and Organizational Development agenda by designing and implementing strategies, programs and governance that strengthen organizational effectiveness, leadership capability, employee experience and workforce readiness. The role exists to translate business priorities into people solutions, provide data-driven insight for decision-making, and ensure talent, culture, learning and change initiatives are aligned with JTI standards, local market needs and long-term business objectives.

Key responsibilities:

• Organizational Development & Workforce Strategy: Lead the review and evolution of organizational structures, role architecture and external workforce models to ensure the business is equipped with the right capabilities, operating model and headcount to deliver strategic and annual objectives. Drive role design and job description governance in line with JTI standards and local labor requirements, while partnering with Rewards to benchmark critical roles across local, regional and global markets.

• Employee Experience, Culture & Employer Brand: Shape an integrated employee experience across the full lifecycle from onboarding to offboarding, embedding Our Way behaviors, engagement practices and culture-building initiatives that strengthen belonging, performance and retention. Lead the local deployment of assessment and listening tools, sustain recognition and external accreditation efforts, and partner with Corporate Affairs & Communications and external stakeholders to enhance employer brand positioning and talent attraction.

• Talent, Leadership & Succession Development:  Managethe local succession planning and talent review agenda for identified talent pools, ensuring robust pipelines for critical roles and targeted development actions for future leaders. Translate global talent and leadership frameworks into local action, leverage enterprise systems and programs to track progress, and reinforce consistent leadership expectations and behaviors across the organization.

• Learning, Capability Building & Strategic Partnerships: Develop and govern the local learning and capability agenda in line with business priorities, organizational needs and future skill requirements. Curate impactful learning journeys, facilitate priority interventions and partner with business leaders, procurement and external providers to source high-quality solutions that accelerate leadership effectiveness, functional capability and organizational growth.

• People Analytics, KPI Governance & Strategic Change Management: Build and manage a robust people analytics and KPI framework that provides actionable insights on employee experience, talent outcomes, learning effectiveness and key people processes. Use data and systems to inform decision-making, monitor progress against strategic priorities, and support cross-functional transformation initiatives, including major organizational change management programs.

Requirements:

• University Degree 

• 6-8 years of progressive experience in Organizational Development, Talent Management and Learning & Capability Building, with proven exposure to organization design, workforce planning, succession planning, employee experience/culture initiatives, change management and project delivery. Experience in partnering with business leaders, using people analytics to support decisions, and operating in a complex multinational environment is required.

• Fluency in English ( both written and spoken);  Italian is a plus

• Strategic thinking, Organizational Development, Organization Design, Workforce Planning, Talent Management, Succession Planning, Leadership Development, Learning Strategy, Capability Building, Employee Experience Design, Culture & Engagement, Employer Branding, Change Management, Stakeholder Management, People Analytics, KPI Governance, Project Management, Influencing skills

We offer:

• Equal Opportunity Environment

• a variety of challenging projects to develop skills

• the freedom to express yourself

• work hard in a flexible, energizing, and fun environment where people thrive

• modern working space in the center of Milan & smart working opportunities

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.