Apply now »







Title:  Anti Illicit Trade Operations Manager

Job ID:  89486
Country:  Malaysia
City:  Kuala Lumpur
Professional area:  Security & Anti Illicit Trade
Contract type:  Permanent
Professional level:  Experienced

Kuala Lumpur, 14, MY, 50490


We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 83% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, nine years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more:



Global Applicants are welcome (local contract terms will apply)
Department: Corporate & Fiscal Affairs, Anti Illicit Trade   
Location: Malaysia
Reporting to: AIT Operations Director – Hub Lead Asia Pacific

Role: Full time - Permanent


Anti Illicit Trade Operations Manager


JTI through its Anti Illicit Trade Operations Department (AITO) actively protects JTI brands from the illicit trade that adversely impacts all markets. Our key OCC/2030 Vision markets are Taiwan, Philippines and Malaysia, while Indonesia and Vietnam are major sources of illegal tobacco to all three markets. To promote sustainability and protect JTI’s business globally, it is necessary to introduce a strong AITO presence to ensure proactive and preventative measures are implemented to protect both the company reputation and our supply chain. 


The role includes, but is not limited to, identifying developing, managing and directing AITO programs through Service Providers (SPs) to undertake investigations & gather/share intelligence on the illegal trade in tobacco and its related products. Liaise with national and international law enforcement (LE) organizations across the region and when appropriate on a global basis. It is also essential that the successful candidate works with local and regional Market Management, to provide a credible contribution to communicating the negative impact the illegal trade has on communities and the public purse. The incumbent is also responsible for investigating and identifying sources of leakage of diverted products in accordance with JTI’s Policies and Procedures, reporting such outlets in an evidential format so that business decisions can be made by senior JTI management which are sound, accurate and factually based, in an effort to stem such flows. There will be a particular requirement to ensure compliance with all Laws, JTI Code of Conduct and JTI AIT Operational Policy, Procedures and operational guidelines.


What will you do?


  • Developing intelligence:  Responsible for enhancing and developing relationships with law enforcement and JTI Markets.  Identify, recruit and manage Service Providers (SPs) in a manner consistent with all legal requirements and JTI Policy and Procedures
  • Law enforcement liaison (LE):  Support AITO Regional Teams efforts to impact on the smuggling of JT Group brands as well as any illicit sales of diverted genuine products.  This will include developing and directing investigations through SPs, setting clear objectives to identify quality information to share with LE and report on feedback.  Organize relevant illegal trade awareness / training for law enforcement agencies.
  • Reporting: Prepare detailed reports/updates on the progression projects and core objectives, including development and analysis of intelligence on all aspects of the illegal trade, the diversion of tobacco products monthly reviews, trend analysis and operational activities.  An essential requirement will be the preparation of intelligence reports for dissemination to law enforcement and investigation reports to support the Diversion and Seizure Investigation team (DSI) enquires. Present orally to audiences within and outside of the company to demonstrate and explain AITO strategies and activities
  • Internal relationships:  Work in close cooperation with all functions/JTI Departmnets, i.e. CA&C, QA, IP, Legal and Markets.  Maintain and develop excellent relationships in the company to support regional and market management to enhance AITO reputation
  • Budgeting: Efficiently and effectively manage financial expenditure. Undertake robust financial planning and control and meet reporting obligations
  • Travel: prepared to travel within the Asia Pacific region and support AITO work on a global basis if required


Who are we looking for?


  • Fluency in both oral and written English, computer literate. University degree in business, economics, law or other related fields would be preferred.                                          
  • Around 10 years of experience in conducting and managing investigations in public and/or private sector or in legal support services or the ability to demonstrate comparable business experience.
  • Experience in working effectively with local and regional law enforcement and intelligence agencies or the ability to demonstrate comparable business experience would be beneficial
  • Must speak and write English fluently. 
  • Fluency in a second language would be a plus. Fair Malay language proficiency is required.
  • Strong skills in use of Microsoft Office applications or similar.

What's in it for you?


  • Work at our JTI office in Kuala Lumpur, Malaysia
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.

Job Segment: Compliance, Supply Chain Manager, Operations Manager, Supply Chain, Outside Sales, Legal, Operations, Sales

Apply now »