IT Business Solutions Analyst - Data Engineer

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Department: D&IT - Market and Regions 
Location: Hong Kong 
Reporting to: Cluster IT Director,

IT Business Solutions Analyst - Data Engineer

Partner with business stakeholders and D&IT teams to standardize solutions, drive efficiency, and deliver capability improvements. Support the delivery and rollout of centralized systems (including planning, data migration, external resources coordination, and go-live). Ensure third-party providers and external resources meet contractual commitments within budget, while complying with JTI governance, security, and project standards.

As the IT Business Solutions Analyst - Data Engineer, you will:

• Collaborate with business stakeholders to identify improvements for existing solutions.
• Assess and re-use existing JTI solutions/capabilities to maximize synergies and speed of adoption.
• Support development of capabilities delivered by global teams and/or regional/local solutions.
• Engage with stakeholders to clarify new capability requirements.
• Work with the virtual team lead and line manager to plan needs into the roadmap.
• Support the D&IT demand process to deliver solutions as per roadmap commitments.
• Support rollout activities across multiple markets, including detailed planning and execution.
• Coordinate knowledge sharing with regions rolling out earlier to accelerate delivery.
• Support localization, data migration, and go-live readiness.
• Ensure applications in the assigned portfolio are stable, reliable, and compliant (e.g., data integrity, legislative requirements where applicable).
• Manage/coordinate incident management, problem management, maintenance, enhancements, and change requests.
• Provide appropriate user support and enablement so business users can use systems effectively.
• Maintain close communication with Market/Cluster D&IT Lead during major incidents to ensure correct business impact assessment and prioritization.
• Ensure adherence to D&IT and corporate governance standards, policies, procedures, and controls (e.g., J-Sox where applicable).
• Execute changes in line with the Project Management Framework and D&IT standards to reduce technology risk.
• Support oversight of third-party providers to ensure delivery against agreed scope, SLAs/commitments, contractual obligations, and budget.
• Support planning and management of budgets for applications/services in scope.
• Drive cost avoidance through alignment to corporate application standards and re-use of existing solutions.
• Identify opportunities to optimize, control, and reduce costs while maintaining service quality.
• Monitor internal and external technology trends and propose relevant innovations within remit.
• Use approved low-code tools where appropriate to deliver simple/short-term capabilities.
• Promote API-based integration and improved user experience where feasible.
• Build strong networks with internal partners (e.g., infrastructure/operations, security, global delivery teams) and external providers.

Requirements:

• Bachelor’s degree in Computer Science, Statistics, Mathematics, Physics, Engineering, or related field. Nice to have: Master’s degree related to analytics.
• 3+ years in a data-focused role combining Data Engineering and Data Science. Preferred: Experience in multinational companies.
• Good understanding of business processes in the FMCG industry.
• Fluent spoken and written English.
• Cloud platforms: Azure (preferred) and/or AWS.
• Hadoop-based platforms: e.g., Databricks.
• Orchestration tools: Azure Data Factory (ADF) and/or Airflow.
• Hands-on development experience with Azure Data Factory (or cloud ETL tools), Python notebooks, and SQL.
• Strong prioritization; acts with urgency and understands strategic importance.
• Works independently with minimal supervision; organized and proactive.
• Team-oriented; able to build relationships and collaborate across functions/regions.
• Creative and innovative; challenges the status quo constructively.
• Comfortable under pressure; able to think on their feet.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.