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Title:  Digital POS Engagement Manager

Job ID:  25761
Country:  Switzerland
City:  Geneve
Professional area:  Digital
Contract type:  Permanent
Professional level:  Experienced

Country:           Switzerland
Location:          Geneva
Contract Type:  Local / Permanent


Who we are?

The Digital Business Unit team is team of professionals passionate about consumer and customer centricity, building digital capabilities and innovation. Our main goal is to #unleash the power of JTI through Digital.
We work closely with markets and functions to accelerate growth through winning digital consumer & customer experience and increase efficiency & effectiveness via focused digital execution.


What do we offer?

You will work as a part of the Digital Customer Experience team in the newly created Digital Business Unit located in Geneva and you will have the great opportunity to #unleash the digital potential for JTI customers.
Your daily work would be to identify, explore and deliver on digital opportunities related to Consumer at Point of Sales with focus on Digital in store activation, in store experience and digital capabilities linked to connected store.
You will have end-to-end ownership of the respective digital capabilities from ideation, thru prototyping to the agile development and promotion across organisation in close collaboration with other team members of Digital Business Unit, mainly with B2B eCommerce and Data teams.
You will work closely with markets and functions when developing the business cases, as well as with the technical teams on the solutions building.


What will you actually do and what will be your key responsibilities?

•    End-to-end responsibility for Consumer touchpoints @ Point of Sales
•    Tech-enabled stores & Point of Sales connected infrastructure
•    1-2-1 engagement
•    Consumer activation (at the store, offline and online scenarios)
•    Brand advocacy (clerks, digital solutions)
•    Connected product
•    Shelf & Storage product availability
•    Assortment management
•    Collaboration across digital business unit (digital consumer, digital data, drumbeat) and cross functional streams to drive the digital strategy across JTI 
•    Third party supplier’s management
•    Budget management

What are we looking for?

 You as a professional:
•    You have an university degree or relevant work experience
•    You have experience FMCG with focus on Digital consumer engagement at the point of sales and Tech-enabled stores
•    Proven experience related to managing Consumer / Data touchpoints
•    Technology savvy, keen on to continuously learn in changing environment (hardware, software)
•    You enjoy project management and you have experience of managing cross functional projects with remote/indirect teams and experience with reporting/communication at senior level
•    You have digital mindset, you are customer centric, entrepreneurial and curious

 You as a person:
•    Fluent English
•    Strong organisational and project management skills, self-starter
•    Have strong interpersonal management skills and ability to work in indirect/remote teams, if needed
•    Analytical skills, ability to synthetize and drive decisions
•    Expert in presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders 
•    High computer literacy and ability to quickly learn and understand new software and technological trends
•    Opportunistic thinking & goal driven
•    Team player

Job Segment: Manager, Project Manager, Management, Technology

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