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Title:  IT Business Solutions Manager

Job ID:  30087
Country:  Malaysia
City:  Damansara Heights
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Damansara Heights, 14, MY, 50490

JTI is a leading international tobacco company with operations in more than 120 countries and we employ over 45,000 people across the globe.

We have been present here since 1970 and we market world-renowned brands such as Mevius, Winston and LD in Malaysia. Our headquarters is located at Damansara Heights, Kuala Lumpur and every day, we work with thousands of our business partners nationwide to sell our products as we aim to continue to grow to become the most responsible and successful tobacco company in Malaysia.

We were recently awarded Top Employer Malaysia certifications from the Top Employers Institute, ranked #1 in Asia Pacific & Malaysia. This is a testament to our outstanding talent strategy, energizing culture and commitment to learning and development.

For more information, please visit www.jti.com/Malaysia





  • Business Transformation/Change Management: Serve as IT solutions subject matter expert (SME) for business transformation and change initiatives, collaborating with internal & external SMEs to define required solution(s) and to assess business impact as required
  • Business Analysis: Work closely with business process owner to provide overall guidance in the fit-gap analysis to identify process inefficiencies and opportunities for improvement
  • Solution Design & Delivery: Responsible for driving evaluation, selection, design and delivery of reliable, scalable & cost-effective solutions in line with company's standard and best practices.
  • Project Management: Serve as overall project owner, ensuring successful execution according to agreed budget & timeline which in line with business strategy & established global IT standards and best practices
  • People - Work with IT Lead to manage, coach, motivate and support team member to equipped with appropriate skills to ensure service delivery and further enhance overall team capabilities
  • Compliance & Governance: Provide change management governance and ensure solid business case on change requests, preserve solution integrity which in line with the underlying solution architecture
  • Vendor Management: Support and lead the evaluation & selection of qualified 3rd-party IT suppliers to support solution design & delivery
  • Business Relationship Management: Proactively engage with relevant business stakeholders to better understand commercial processes and leads to effectively formulate right solution strategy





  • 5 - 8 years experience in IT discipline, preferable in FMCG industry.
  • Knowledge in new technology trends i.e. mobile applications development Cloud SAAS solutions, new generation Business Inteligence solutions (Tableau, Qlik, MS Power BI, Tibco, Spotfore, etc.)
  • Knowledge in solutions design and architecture (business applications and IT infrastructure), including but not limited to application design methodology i.e. Agile & Scrum methodology, interface design, capacity planning, scalability
  • Good knowledge in financial and budgeting
  • Experience handling medium to large scale projects
  • Able to work with ambiguity and "connect the dots"
  • Think creatively, innovative and challenge status quo



Job Segment: System Administrator, Manager, Business Analyst, Application Developer, Project Manager, Technology, Management

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