BRANCH OPERATOR

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply by July 12th, 2026.

Reporting to: Credit & Collections Manager

Location: Upcountry

Role: Permanent

Branch Operator

What this position is about - Purpose:

Perform various branch operations, such as Inventory control and management, shipment ordering, organizing stock, sorting, loading, unloading and receiving goods and POSM.

Ensure effective and secure collection of funds, accounting, banking, credit control, debt collection and ensure funds are transferred to Head Office, in accordance with Branch Accounting Manual.

Ensuring contribution to efficiency in Logistics costs, examining stocks for defects and damage, eliminate write offs by clearly abiding to FIFO rule and ensure maintaining 100% product and warehouse hygiene.

What will you do - Responsibilities:

Inventory and Sales proceeds management and reporting.

1. 1. Ensure effective stock management and matching between system and physical stock through daily stock taking and stock movement records, daily stock reconciliation, arrangement, overall custody and reporting any unreconciled variances.
   2. Ensure adequate custody of Stock within the warehouse via timely and appropriate brand mix ordering, proper inspection for damage or discrepancies, receipt and issuance via FIFO, recording and reporting for both stocks and POSM materials POSM materials and related documentation and adherence to safety regulations.
   3. Ensure intact, complete and secure collections at branch level and daily banking and reporting of sales proceeds from respective route settlements per field force:
   4. Follow up and enforce compliance with key company policies on payment terms and credit limits, ensuring excess amounts are collected as cash top ups and any anomalies reported accordingly.
   5. Monitor and evaluate stock movement, sales, & settlements reports by route/dealer by day to establish sales trends and optimize product distribution. Audit bank statements against report as agreed, and report immediately in case of any discrepancies identified
   6. Assist field force employees by initiating sales orders by phone, engaging in customs, gathering and documenting customers’ information and listening to customers to generate sales orders Conduct market surveys and create reports that will address the gaps found in the market/branches.
   7. Track and report on competitor activities in Marketing & Sales management on frequent basis.
   8. Perform any other duties as may be assigned by Management.

Sales processes:

1. Ensure all sales proceeds are reconciled, verified, secured and banked on time and supported by respective deposit slips endorsed by the bank.
2. Follow up on compliance with payment terms and credit limits, ensuring excess amounts are collected as cash top ups and any anomalies reported accordingly.
3. Ensure timely and accurate preparation and daily submission of SRTs for customer clearance in SAP
4. Adherence to all sales processes as stipulated in the Branch Accounting Manual (BAM)

Enforce overall compliances on TME system controls on stock and sales activities by ensuring:

1. Effective issuance of Stock to Sales Representatives, with printed and signed van replenishments
2. Proper collection method is being used during sales activities
3. Timely and daily synchronization of TME data in the system
4. Appropriate processing of all stock adjustments and promotions in the TME system
5. Route settlement is appropriately done by returning FF before fresh stock being issued
6. Timely back-office credit notes utilization and overall compliance with credit terms                                                                                                                                                                

Documentation:                                          

1. Check all sales invoices for accuracy and completeness and ensure are intact with related payment documents and route settlement per field force.
2. Ensure all Stock issuance and return documents are well signed and filled & stored properly
3. All sales proceeds document; cheques, deposit slips and credit notes are well filled and kept at office for auditing purposes.

Reportings:                                                                                                                                                    

1. Share weekly and monthly closing stocks always report in line with TME system
2. To produce and share daily Cash Transaction reports upon route settlements on time
3. To share month cash collection report on time

Who are we looking for - Requirements:

• Bachelor’s degree in business administration, Procurement, Finance, Accounting or any other bachelor’s degree in Commercial studies.
• Proficiency in inventory management systems, strong organizational and communications skills, and the ability to work in a fast-paced environment
• 2-3 years’ experience in inventory management or related field
• Fluent in written and spoken English and Swahili

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.