Leaf Processing Shift Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Role: Permanent

Location: Danville

Contact: Alfredo Laferte, Talent Attraction Expert

Leaf Processing Shift Manager

Purpose of the role

This role is responsible for leading shift operations within the leaf processing facility, covering key areas such as feeding, threshing, redrying, and packing, with a focus on ensuring safe, efficient, and compliant processing of tobacco leaf while maintaining product quality and operational reliability. It includes oversight of equipment performance, coordination with maintenance, and effective team management to ensure processes run in line with JTI standards, EHS (Environment, Health & Safety) requirements, and operational guidelines, while also contributing to building a culture of safety, accountability, and continuous improvement across the shop floor.

Responsibilities

• Lead daily shift operations across all processing areas, ensuring activities run in line with defined standards, production targets, and quality requirements. Close coordination with Technical Quality supports performance monitoring and consistency across the process.
  
• Oversee equipment reliability through regular inspections, maintenance coordination, and timely follow-up, while ensuring accurate data entry in systems such as Leaf Point to maintain traceability and compliance.
• Manage feeding operations by controlling raw material inputs, maintaining correct blending ratios, and monitoring key parameters such as moisture and temperature. Early identification of deviations and timely decisions are key to protecting product standards.
• Lead threshing activities to ensure product specifications are met, including proper control of process parameters and effective removal of non-tobacco related material (NTRM). Coordination with operators and maintenance supports stable equipment performance and continuity of the process.
• Support redrying operations by monitoring dryer performance and silo management, ensuring products meet required moisture and temperature targets. Regular validation of samples and alignment with Technical Quality help maintain process stability.
• Supervise packing activities, including presses, strappers, and by-product lines, ensuring correct execution of instructions, proper weight control, and accurate system transactions. Maintain housekeeping standards while monitoring non-shippable product (NSP) ratios and managing re-feeds efficiently.
• Maintain product quality and process control by monitoring key parameters, identifying deviations, and applying corrective actions. Support contamination prevention standards and adjust machine settings as required. 
• Lead and develop the team by setting clear expectations, reinforcing accountability, and ensuring compliance with safety standards. Provide coaching, feedback, and on-the-job training, including systems such as Leaf Point and structured operational routines.
• Drive continuous improvement by identifying losses, applying structured problem-solving methods such as 5 Whys, and supporting daily management routines. Contribute to building standards and improving how work is executed on the shop floor.

Who are we looking for

Professional who takes ownership of shift operations and brings structure and consistency to the shop floor. A profile comfortable working close to the process, able to identify deviations early and make practical decisions. Strong team leadership is key, with the ability to set expectations, hold people accountable, and support capability building. An organized and detail-oriented approach is important, along with a focus on safety, quality, and continuous improvement.

Requirements

• High School Diploma or GED required; Associate Degree in a related field preferred.
• Minimum 7 years of manufacturing experience (preferably tobacco), including 5 years in a supervisory role.
• Proficient in English (written and spoken).
• Understanding of manufacturing processes and tobacco leaf characteristics.
• Basic mechanical aptitude.
• Knowledge of Leaf Point and QIMS; proficiency in MS Office.
• Strong leadership, problem-solving, and time management skills.
• Ability to manage multiple priorities, collaborate effectively across teams, and demonstrate strong attention to detail, quality focus, and a willingness to learn.

At JTI we care for our people's well-being. In addition to the salary, you can enjoy the following benefits: 

• Annual Performance-based Bonus
• Employee Stock Purchase Plan
• Personal Development Programs
• Medical, Dental & Vision Plan for employees & family members
• Life insurance
• Matching 401(K)
• Paid Time Off (PTO)
• Paid Family Leave (20 weeks)
• Education/Tuition Assistance
• Volunteering Activities
• Employee Assistance Program (counselling, for employees & family members)

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.