Title:  IT BUSINESS SOLUTIONS MANAGER

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Department: Digital and IT - Markets and Regions 

Position: IT Business Solutions Manager 

Location: Athens, Greece

Contract Type: Local, Permanent

                                           IT Business Solutions Manager 

Purpose:

As D&IT Business Solutions Manager you will be at the forefront of integrating consumer-centric solutions within the global market landscape for your markets. Your role involves a strategic partnership with global IT teams to leverage technology in enhancing our RRP product offerings and making sure our business receive the appropriate solutions. Your role will be key to fill the gap between market demands, IT capabilities, and consumer-centric strategies.

You will be also responsible for formulating the right IT solution strategy for the Cluster. Serves as a solution architect responsible for driving the selection, design, and delivery of IT solutions to support Cluster’s growth and transformation objectives, actively engaging with business stakeholders to ensure a clear understanding of business requirements, and alignment with strategic priorities.

Responsibilities:

• Leads the detailed project planning and execution of approved projects, in accordance with JTI’s Project Management Framework, and established IT standards, policies and procedures, J-Sox controls, and industry best practices
• Is responsible for ensuring that 3rd-party solution providers and external project resources comply with JTI quality standards and fulfil agreed-upon project commitments and contractual obligations, is expected to exercise fiscal discipline and transparency in the overall management of any project budget
• Leads and manages identified projects, and on occasions related teams, to ensure they are executed successfully while day-to-day operations continue in an effective and efficient manner
• Implementation and monitoring of the support models for all the applications in the role's portfolio. Ensuring  the KPIs established by the region are accomplished and to optimizing the SLAs across all the platforms under the role's responsibility
• Market Mile integration: The role involves the functional analysis of the integrations between the global and local applications. You will ensure the correct and timely deployment of projects and new initiatives

Requirements:

• University Degree in Computer Science (Business Informatics) or strong IT background/experience
• 4+ years’ experience in the IT Business Solutions discipline with 2+ of those years, especially in Project Management of Business Solutions/Application
• Preferred background of employment experience in multinational companies. Good working knowledge of business and related processes in FMCG industry
• Fluent in oral and written Greek & English
• Experience in at least 3 of the following new technology trends plus considering PowerBI strong skills as mandatory:
  • Microsoft Power Platform (Power BI, Power Apps, Power Automate)
  • Microsoft O365 Platform (SharePoint, Office, Teams, etc.)
  • Microsoft SQL Server & Microsoft Azure (Data Factory)
  • New generation Business Intelligence solutions (MS Power BI)
  • e-commerce: WordPress, Magento, Google Analytics
• Experience in Business Analysis & Business requirements analysis 
• Solutions design and architecture (business applications and IT infrastructure), including but not limited to application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Good financial and budgetary understanding 
• Project management (medium to large scale projects)
• Supplier management
• SEO
• Trustpilot 
• UX/UI
• Adobe Suite

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.