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Title:  Supply Chain process coordinator

Job ID:  20801
Country:  Netherlands
City:  Amstelveen
Professional area:  Customer Service
Contract type:  Permanent
Professional level:  Experienced

JTI is a leading international tobacco company with operations in more than 120 countries. We’re the global owner of world-renowned brands such as Winston, the number two cigarette brand in the world, and Camel (outside the US). Our global brands also include Mevius, LD and Natural American Spirit, and we manufacture the internationally recognized Logic e-cigarette brand and Ploom Tech, a major brand in the heated tobacco category. 
Headquartered in Geneva, Switzerland, we employ over 40’000 people across the globe. We were recently awarded Global Top Employer for the fourth consecutive year with regional Top Employer Certification in Europe #1, Asia #1, North America #1, Africa #2 and Middle East #3. This is recognition of our outstanding talent strategy, energizing culture and commitment to learning and development. 
We are a member of the Japan Tobacco Group of Companies. For more information visit  

Working as Supply Chain Process Coordinator at JTI

As part of the Dutch Supply Chain team, you will be able to develop your professional and personal skills as of day one. Together with our international, enthusiastic and committed team, you will challenge your planning, analytical, and social capabilities rapidly. Working in the Dutch Supply Chain department requires cooperation with different functions and levels, which gives you the perfect opportunity to develop a broad perspective and understanding of our organization and the business environment.

The Supply Chain Process Coordinator works closely together with the other Supply Chain colleagues and our Field Sales people. You will manage all processes (SAP vs Siebel vs WMS) related to ordering, invoicing, deliveries and stock positions of field force depots (e.g. O2C support on invoice issues, process control & master data maintenance, Track & Trace monitoring, problem solving and reporting).  


Your responsibilities will include:

  • Stock mamagement: Assure alignment between administrative stock in SAP/WMS/Siebel vs. physical stock at the warehouse and storage depots.
  • SAP order-to-cash (O2C): Consist of order fulfillment, deliveries, invoicing, returns and credit notes
  • Portfolio accuracy and reporting: Maintain an accurate portfolio for external stakeholders
  • Process control: The O2C process subject to various J-SOX controls
  • Administrative tasks: Support with department financials, check invoices, postings and basic analysis


  • Who are we looking for?

    We are looking for someone who actively seeks new experiences and knowledge, who discovers new insights based on analysis and information, who is self-aware and genuinely connects with others. Are you ambitious and determined to bring yourself, your colleagues, and our company to the next level? Then we are very much willing to support you in growing your talents in our challenging, international, and respectful environment where we consider personal development as most valuable.

    If you fit the above, it would be great if you:

  • Completed an Higher Vocational Education;
  • Have 2 years or more work experience within Order-2-Cash;
  • Are "IT smart" as you will work with different IT systems, like Excel, SAP, Siebel
  • Are native Dutch (MUST!) and fluent oral and written in English;
  • Are interested in working in an international business environment;
  • Cannot wait to start in our enthusiastic and international team!

    What do we offer you?

  • An exciting position in one of the most challenging industries of today’s FMCG landscape;
  • Working for a Global Top Employer;
  • Much attention and possibilities for your personal and professional development;
  • A fulltime job in a passionate team;
  • Competitive salary;
  • Excellent working conditions; like 13th month, pension fully paid by JTI, 25 vacation days, 9 “adv” days and much more!
  • Opportunities to work and evolve in an international environment.

    Any questions?

    Are you excited about the description above but still have some questions? Do not hesitate to contact us. For this vacancy, you can contact Roy Blokvoort from Human Resources via or 0031 (0) 207213538.

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