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Title:  Process Improvement Manager

Job ID:  80442
Country:  Jordan
City:  Amman
Professional area:  Production
Contract type:  Temporary
Professional level:  Experienced

Amman, AM, JO, 11163


We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It is why 87% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, eight years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more:



Process Improvement Manager


What this position is about - Purpose:

Responsible for data collection and performance reporting of Production Department. The incumbent will be responsible to analyze and structure all performance parameters to identify the improvement areas of process. Supports and coordinates Production Department by acting as a liaison upward, downward and laterally. Plays an active role during ASP Process for preparation of ASP Deck. Defines plans and coordinates Continuous Improvement & Mini Projects in the factory. Prepares periodical update reports for Management Team to ensure project completion.

What will you do - Responsibilities:


  • Establish effective administration and effective follow up on month-end closing activities and prepare NTM yield report, compile other performance parameter reports with accurate information by the sixth day of each month.
  • Generate monthly performance reports by using globally defined calculation methods. 
  • Analyze the data and identify improvement required areas to share with the department and Management Team.
  • Define, plan and coordinate (Support project leads by coaching if required) 6 Sigma & Continuous Improvement & Mini Projects in the factory.
  • Ensure daily production and machinery data is recorded into the system for performance monitoring. 
  • Coordinate suggestions for all factory and make sure that they are followed-up closely and implemented(if applicable).
  • Encourage employees by leading/coaching them to achieve Implemented Suggestion per HC and Participation Ratio KPIs.
  • Create/sustain innovative rewarding system to encourage employees to give more suggestions and to increase participation.
  • Take system admin role of GSC INNOVATE, GSCA KPI, GSCA Machinery(MII&MDC)
  • and SME/Power User of SAP HANA for SF
  • Participate in required meetings and provide improvement ideas to develop those systems globally
  • Manage various tasks and projects as they arise and upon manager’s request


Who are we looking for - Requirements:



  • University degree level or equivalent qualification Engineering or related discipline
  • At least 3 years in Production department 
  • Fluency in written and oral English
  • Recommendable Knowledge of MS Office, mainly Excel & PowerPoint
  • System Use - SAP as an asset
  • Analysis & Problem Solving skills
  • Data Management
  • Communication Skills
  • Process Management
  • Time Management


What are the next steps – Recruitment process:


Thank you very much for your interest in the role – we look forward to your application!

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