IT BUSINESS SOLUTIONS MANAGER

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Job Title : IT BUSINESS SOLUTIONS MANAGER

Location: Head Office Addis Ababa
Department: IT

Reports to: D&IT DIRECTOR
Employment Type: Full-time

Position Purpose: 

The incumbent is responsible for formulating the right IT solution strategy for the Market or Cluster, in line with Market Anual and Strategic Plan. He/She serves as solution architect responsible for driving the selection, design and delivery of IT solutions to support Market/Cluster’s growth and transformation objectives, actively engaging with business stakeholders to ensure clear understanding of business requirements, and alignment with strategic priorities.

What will you do?

The position holder is generally expected to perform the following core activities but not limited to: 

• Proactively engage with relevant business stakeholders, at the site or within the cluster, to gain solid understanding of JTI commercial processes in order to effectively formulate the right solution strategy, ensuring alignment with Market ASP.
• Serve as IT solution consultant to business stakeholders and take the lead in mapping relevant technologies and IT services to support business plan execution.
• Evaluate the current and anticipated demand for IT solutions and services vis-a-vis business priorities and IT resource capacity and capabilities, 
• Serve as IT solution subject matter expert for business transformation and change initiatives, collaborating with internal and external subject matter experts to define the required technology solution(s) and to assess the business impact, 
• Ensure timely processing and approval of IT change requests to support the business transformation and change initiatives.
• Define the requisite resource plan and work with IT Cluster Lead to secure qualified IT project resources to ensure project success.
• Work closely with business process owners to ensure proper scoping, analysis and documentation of business requirements related to business transformation and change initiatives.
• Ensure that data flows and data migration requirements are duly analyzed and documented, in order to achieve data integrity.
• Enforce strict adherence to data-related risk management policies and procedures.
• Serve as solution architect responsible for driving the evaluation, selection, design and delivery of reliable, scalable and cost-effective solutions to successfully complete business transformation and change initiatives
• Work with relevant internal and external subject matter experts to ensure that the solution fulfills business requirements and is successfully implemented within the agreed-upon timeline and budget, in line with established JTI standards and best practices.
• Ensure that the IT project resource plan is well-defined, and secure qualified IT resources for project implementation.
• Responsible for driving the successful roll-out of global solutions as required.
• Review supplier performance evaluation, to serve as valuable input into subsequent contractual review and negotiation

Who are we looking for?

• University Degree in Computer or Technical Science or strong IT background.
• Minimum 8 years experience in the IT Discipline.
• Experience working in a global environment, understanding diverse cultures and business practices
• Good working knowledge of business and related processes in FMCG industry is a plus
• Advanced knowledge of English (verbal and written).
• Excellent verbal and written communication skills.

With demonstrated characteristic of:

• Adaptability and flexibility - work across different cultures
• Excellent organizational skills and attention to details
• Strong analytical and problem-solving skills
• Collaborative, excellent ability to build and nurture external and internal relationships
• Resourcefulness, follow up and persistence
• Multitasking, result oriented person
• Excellent time management skills with a proven ability to meet deadlines