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Title:  IT Services Analyst

Job ID:  47523
Country:  Turkey
City:  İzmir
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

İzmir, 35, TR, 35000


We’re JTI, Japan Tobacco International and we believe in freedom. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com



The incumbent will be based in Izmir and will be reporting to Cluster IT Director Turkey+,ME, Jordan, EM



  • Delivering IT services to support business operations, and for the timely resolution of reported incidents, in collaboration with internal and external IT subject matter experts, for the site, market or cluster, as assigned.
  • Managing the mobile device pool including, proactively monitoring compliance with established standards, operating guidelines, policies and procedures, and risk controls.
  • Supporting and coordinating disaster recovery planning and execution to protect Market against business disruption.
  • Supporting to provide input to financial planning cycles; managing IT assets and executing IT procurement activities.


Qualifications & Experience

  • Bachelor’s degree from Engineering Departments, preferably from IT related departments,
  • 2-3 years of experience in IT departments,
  • Advanced level of English knowledge,
  • Advanced level of Microsoft Server/Client operating systems and Microsoft Office Suit applications knowledge,
  • Advanced knowledge of provisioning and configuration of workstations, mobile devices (iOS/Android), collaboration systems (e.g. Video Conference/Skype/Teams rooms equipment),
  • Experience on troubleshooting & problem solution methodologies
  • Strong analytical and communication skills,
  • Ability to work in an international setting. Experience in an international corporate IT organization is a plus,
  • Work Authorization to be employed in Turkey(citizenship or work permit).


Deadline for application is April 16th, 2021.


Job Segment: Engineer, Procurement, System Administrator, Engineering, Operations, Technology

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